As a major player within the debt collection industry, Aktiv Kapital operates as the link between the client and the individual customer. In simple terms, we collect on somebody else’s behalf and receive a payment as and when the debt is paid to the client. Our success comes from building a dialogue - with our clients to understand their needs and with the individual customers to help them understand their obligations.
Our mission is simple – to deliver the highest debt recovery rates in all the territories in which we operate, proving that we are able to achieve better results than both our peers and in-house debt collection departments.
We are committed to having the most knowledgeable and capable staff who act according to the highest ethical standards at all times. They understand the best approach to take, the best time to act and the best result to expect. Their insight is the key.
Typically, payment plans or refinancing initiatives are not offered to the individual customers. Our goal is to always attempt to recover the entire outstanding debt on behalf of our clients. To achieve this we call upon our highly experienced staff that appreciate how best to secure outstanding payments. We talk the individual customer through options available, helping them to decide on the best course of payment.
The overriding principle of our business is that we treat each individual customer as an individual case, trying to build a solution that allows for payment of the debt in the swiftest time and in full, but recognising the financial difficulties to which the individual customer may be exposed.
Aktiv Kapital is committed to developing its debt collection activities. We believe our effectiveness will enable us to win and retain business with new and existing clients. We also believe that the quality and performance of our services stands us apart from other service providers and will help to further differentiate our superior debt recovery capabilities.